BSH Home Appliances is part of the Bosch Home Appliances Group. We make life easier with our products which include cooking, dishwashers, laundry, coffee machines, refrigeration, floor care and food preparation. An international group with an annual turnover of more than 15 billion euros, we delight customers all over the world: with intelligent technology, excellent design and outstanding convenience of use.
Our people matter
Our mission here in New Zealand is to unleash the potential of our people and teams through a culture of connection, support, inspiration, appreciation, open-mindedness and passion.
Your contribution
Home appliance experience is desired and as a minimum you’ll have an EST qualification and current practicing license. You’ll enjoy working independently although as part of a wider team of Field Service Technicians. Your customer service standards and professional communication style will be second-to-none, along with your results-oriented mindset.
Job Description
Carry out Service Orders on BSH appliances in the field and workshop
Manage van stock inventory
Accept, manage and record repair requests
Assist with refurbishment of return stock as necessary
Provide support for testing, training and technical investigations
Provide customer and consumer support regarding the use or technical aspects of BSH appliances
Desired Skills and Experience
Essential Skills & Experience:
Excellent Electrical and Mechanical aptitude
Good technical customer service skills
Experience in appliance repairs
Efficient administration practices
Desired Skills & Experience:
Experience working in a similar environment
Essential Qualifications:
Unrestricted Electrical Service Technician
Registration (Minimum)
Desired Qualifications:
Gas qualifications
Refrigeration qualifications
Why BSH Home Appliances?
Be part of an organisation that supports Diversity, Equity and Inclusion, whilst putting your valued technical skills (and ‘number 8 wire’ mentality!) to use across a wide range of premium home appliances, delighting our customers.
