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Field Service Technician - Wellington

25/02/2026
31/03/2026
Permanent - Full Time
Wellington
Trades & Services

Tomorrow is our home.

We’re looking for an experienced Field Service Technician to join our Customer Service team, supporting BSH consumers and customers across the Wellington Region. This is a hands-on role where you’ll diagnose, repair and install home appliances in the field, manage your van stock, and deliver an excellent customer experience every day.

You’ll work autonomously while being part of a supportive technical team, with ongoing training and exposure to a wide range of premium appliances.

About BSH

BSH Home Appliances is one of the world’s leading manufacturers of home appliances, with our NZ team servicing the brands Bosch, Neff, and Gaggenau. Driven by innovation, quality and customer experience, we value collaboration, continuous improvement and people who take pride in their work.

 

Job Description

What you’ll be doing

  • Carry out Service Orders on BSH appliances in the field and workshop

  • Diagnosing, repairing and installing domestic appliances

  • Managing daily tours, spare parts preparation and van stock

  • Assist with refurbishment of return stock as necessary

  • Completing service documentation and administration accurately and on time

  • Handling customer payments in line with company policy

  • Supporting refurbishment, testing, training and technical investigations as required

  • Maintaining tools, equipment and company vehicle to required standards

  • Demonstrating a strong commitment to health and safety

Desired Skills and Experience

What we’re looking for

 

Essential:

  • Unrestricted Electrical Service Technician Registration

  • Strong electrical and mechanical aptitude

  • Proven experience repairing appliances

  • Customer-focused approach with clear communication skills

  • Solid admin skills and attention to detail

Desirable:

  • Gas and/or refrigeration qualifications

  • Experience in a similar field service environment

What’s in it for you

  • Company vehicle, tools and uniform provided

  • Structured training and ongoing development

  • Supportive team culture with a strong safety focus

  • Opportunity to work with a globally recognised appliance business

  • Stable, full-time role with variety and autonomy

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