Category

Tasks

Consumer Touchpoint Marketing

• Support development and execution of marketing campaigns across all consumer touchpoints
• Create and edit marketing content for digital channels: social media posts, website copy, email newsletters and digital advertising

Support the execution and communication of consumer promotions

Brand communications

• Support content development for CRM newsletters and provide performance analysis of CRM communications
• Support content development for Social media channels and track performance and community engagement
• Support content development for brand websites

Support development and editing of end consumer hand out materials for product demonstrations

Content Creation

• Assist with content creation and copywriting using tools like Adobe Express, Photoshop, and AI (e.g., ChatGPT, Gemini).

• Support the creation, localisation, and execution of brand content across all brands in AU & NZ.

• Assist with copywriting for on- and offline activities including to ensure brand presence along the consumer journey.

Media Planning & Implementation

• Support the development and implementation of ongoing media activities (paid advertising, organic engagement, social commerce).

• Assist with scheduling and planning monthly content calendars.

• Support the management of YouTube content and user experience.

Project Support

• Assist with projects as required
• Collaborate with team members to create project documentation, including project plans, communications, status reports, and presentation materials
• Conduct research to gather relevant information and data needed for project decision-making
• Track project progress, milestones and budgets

Data Analysis and Reporting

• Collect and organize data from various sources, ensuring accuracy and completeness
• Use data analysis tools (e.g. Excel, data visualization software) to analyze trends, patterns, and key insights
• Prepare reports and dashboards summarizing data findings for departmental use
• Collaborate with data experts to create process improvements and process optimization within the department and wider business
• Assist in monitoring and analysing paid media campaigns, competitor activity, and key metrics across all platforms.
• Support the team in using performance data to make data-driven decisions and optimise campaigns.

Community monitoring

• Assist in monitoring social engagement on owned channels and respond or escalate to internal stakeholders as required, following BSH guidelines.

Agency Support

• Liaise with internal teams and external agencies to support with the creation, localisation, briefing and development of local content
• Act as a supporting liaison, collaborating with internal stakeholders and media agencies to review performance and align on goals.

Administrative Tasks

• Prepare and manage departmental documentation in accordance with BSH compliance measure while ensuring accuracy and timeliness
• Scheduling meetings and events, including sending invitations, reserving meeting rooms, and preparing meeting materials.
• Support and develop departmental correspondence for both internal and external recipients
• Support the marketing team with administration tasks
• Support the consumer demonstration booking system
• Track marketing spend in available tracking tools

Collaboration

• Actively participate in team meetings, contribute ideas, and offer support to colleagues
• Actively participate in all BSH Student projects and collaboration sessions
• Collaborate with cross-functional teams
• Share knowledge and best practices with other Student Placement Program Participants to foster a culture of learning
• Engage and support in team-building activities and initiatives to

• strengthen team cohesion and collaboration

General IT support

• IT equipment set up and systems access for new users

Adhoc

• Action any adhoc tasks as required and requested by your immediate Manager

Compliance

• Check all relevant marketing materials are in line with legislation and current Trade Practices Act guidelines prior to release

Health & Safety

• Demonstrate commitment to health and safety through participation in formal and informal discussions, workplace visits, hazard inspections and risk assessments
• Notify an incident or an injury promptly
• Follow all Occupational Health & Safety policies and procedures
• Participate in consultation as required and requested
• Attend Health & Safety learning opportunities, briefings, seminars and trainings